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IAP UK offers customers a wide range of cost effective fixed line or Voice Over IP telephony and fax services. In addition, we are able to offer a wide range of Internet connectivity solutions to suit residential users, small business & high dependency sites.

IAP UK is a growing UK provider of Internet telephony solutions for both the residential and business markets. We have teamed up with a world leading supplier of custom Voice Over IP networks, delivering carrier grade, highly scalable services such as SIP trunking, inbound numbering and outbound call termination. Included in our diverse portfolio of Internet telephony solutions, we supply Enterprise IP PBX Services providing advanced features such as least cost call routing, unified messaging, automatic call distribution (ACD), auto attendant, audio conferencing, call recording and monitoring, and advanced call centre functionality. This service is available in stand-alone (on-site) and hosted versions. With our flexible approach and our commitment to succeed in our goals to provide the best service possible to our customers at a fair price, we look forward to a successful future, in a growing market.

Our Internet connectivity solutions include ADSL, Fibre to the cabinet, Fibre to the premises, Dedicated lines & Satellite. Are aim is to work with our customers to understand, select, implement & support the right package for the best value Internet connection.

Lines & Calls

  • Reliable, scalable, high-performance telephony is the lifeblood of today’s organisations. It keeps employees productive and gives them the tools they need to serve customers quickly, cost-effectively and successfully. However, with so many options on offer, trying to make the right choice can be time-consuming, stressful, and potentially expensive.
    An IAP Calls & Lines package gives your business exceptional quality-of-service at an affordable price. Built on BT’s high-quality network infrastructure, and using a range of competitive call tariffs, it’s designed to make your life easier. We’ll discuss your specific needs, then design and deploy the right solution to meet them. Once you’re up and running, our customer support team can look after everything for you, ensuring you receive the best service every day.

Phone Solutions

  • Hosted Phone Solutions:

    Our hosted PBX is a flexible alternative to a traditional phone system, which usually involves investment in an on-site PBX (Private Branch Exchange). While on-site PBXs work well in many situations, the increased availability of high speed broadband, along with giant steps in the affordability & reliability of hosted solutions have led to hosted PBX phone systems becoming the preferred choice for telephony for businesses of all sizes.

    As well as offering the functionality of a traditional phone system, IAP’s hosted PBX provide a host of additional features. For example, you are able to make your calls follow advanced routing patterns, add extensions as required and instantly activate any additional functionality you might need, without waiting for an engineer to come out to your site.

    As your business requirements change, so can your phone system. No more being tied down to an office you have grown out of, or being forced to change your number and stationary due to geographic restrictions. You can choose a disparate workforce to better achieve your on-the ground presence whilst maintaining a single telephone number to make life easier for your clients. Whilst your staff may be at a number of different locations, our VOIP phone system will allow colleagues to communicate with each as well as handling customer calls, using sophisticated call handling systems.

    On-Site Phone Solutions:

    Our IP-PBXs deliver the features of business phone system in a simple, compact and affordable package. The IP-PBX handles call answering, routing and messaging with simplicity and sophistication, allowing you to run your business while the system runs your phones.
    Ours is a hybrid PBX. It works with IP and standard analogue telephones, VoIP lines and analogue telephone lines.
    Features include: Auto attendants, ring groups, call cascades, capacity for traditional phone lines and VoIP, 2, 4 or 8-line capacities that can grow with your business.

Broadband, Fibre & Satellite

  • IAP provides high quality and reliable broadband services in a wide range of packages to suit different customer needs. You can choose from standard copper based broadband known as ADSL and ADSL2+ or where available, choose one of our fibre broadband packages which can deliver greater speeds.

    All of our broadband services are available in a choice of ‘Family’ or ‘Business’ packages. Our Business packages differ by providing higher monthly bandwidth allowances, traffic prioritisation during working hours and a number of business class features such as guaranteed throughput during times of congestion* or increased upload speeds*. Our packages provide a choice of monthly usage options ranging from 1GB through to 360GB with additional unlimited options also available. Additional usage can also be purchased as top-ups.

    IAP’s bonded broadband services increase speed and resilience by “bonding” together 2 copper based broadband connections and provide monthly allowances ranging from 45GB to 360GB as a managed or unmanaged service.

    Alternatively, IAP’s Ethernet solutions provide a dedicated and uncontended connection. They are particularly suitable for business customers with business-critical connectivity needs. You can choose from:

    • EFM which uses multiple copper pairs to provide symmetrical speeds of between 2Mbps and 35Mbps
    • GEA which uses the copper and fibre infrastructure from the customer premises to the cabinet and exchange but uses the Ethernet network to provide speeds of between 2Mbps and 20Mbps
    • Fibre leased lines which are available in options from 2Mbps to 10Gbps.

    *Through the use of EBE (Elevated Best Efforts) or MAX Premium connections. Further details available on request.

     

    In addition to fixed line services, IAP also offer a range of Satellite Broadband options. Providing up to 22Mbps fast and reliable broadband anywhere in the UK & Europe using the latest services from Skylogic or Avanti Communications. Satellite Broadband delivers 100% coverage of high speed internet today where other networks can only talk about maybe getting to 90% in the years to come. Satellite Broadband is an ideal solution for rural communities and people suffering with over-promised ADSL connections.