Remote Help

There when you need us

IAP can offer a one time remote support session. In order to use this service please contact IAP and speak with one of the team. When the IAP technician provides you with your personal code, enter it in the box below and click on the “CONNECT TO IAP” button. This will start the download of a small program which you must run on your computer. If prompted by Microsoft Windows UAC, please click OK.
When you receive the request for our technician to control or view your desktop, please click OK.
Please ensure that you only allow remote access to your PC by someone you trust.
If in doubt, contact IAP on 0117 911 4390 to confirm authenticity.
Enter your session code and click CONNECT TO IAP